Eliminate the confusion and needless complexity from the process of becoming a certified foster parent, provide key information to parents, and foster connection and community?
How might we
This was a group project with Kersten Dewey, Emily Protzner, and Mykenzie Henriksen.
Research
The idea of this project came from a discussion I had with one of my good friends who is a foster parent. They shared helpful background info on the foster care system, and the many existing problems with it and the certification process.
We conducted background researched and checked government websites in order to understand what we will be able to change and what we cannot.
Survey
69% of people surveyed found the certification process difficult.
67% of people did not have any tools to help them.
65% of people thought an app to help with the certification process would be useful.
Reached out to Facebook foster parent forums.
Received 50 responses from foster parents.
Used the feedback to influence which features we included and their hierarchy.
Testing
After Brainstorming potential app features we had participants sort them into categories to help us organize them in a sensible way.
Using Figma, we created a wireframe for our app. We then had participants walk through the experience and voice their thoughts and concerns. We then readjusted the wireframe to make the experience more streamlined and helpful.